Consumer Redressal

Respected Sir/Madam, I would like to register a complaint against an AC service center authorized by Samsung name Time-O-Service in Howrah. They have been very bad in terms of providing service and sends in inexperienced technicians and even after sending my outdoor unit of the AC to their service center still the AC isint working and everyday one of their agents comes and checks and gives a bizarre reason to notify that the work will be done soon and this whole procedure takes more than a month. This has been their characteristic even last year and we find it very odd to be visited by strangers everyday at our house as our privacy stays at risk. It is after utter disappointment and grievance that I would like to register a complaint and would request you to please intervene in this matter and take steps at your earliest convenience. Thanking you anticipating a reply from your end. Yours truly Tonmoy Kanti Naik