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Complaint #13208 — Prodyut Das
Filed: 3 Jun 2015 ·
Address: Rabindrapally, Dhandabag, Durgapur 713203
There has been a wrong deduction in my account for a online transaction for account :
Smart Pay Savings Account (Standard Chartered Bank) Account no:33510340565
There was a debit in transaction of Rs. 60, around 11.01 AM on 1st June 2015. I did the recharge from the Standard chartered website "https://ibank.standardchartered.co.in/nfs/ibank/payee_prepaid_topup_list.htm?r=7E28C4E4-3360-73F0-7DE3-A16300ACF401".
The transaction was of online IDEA recharge. The account was debited by Rs.60, but, I did not receive the recharge was not done. After contacting the IDEA company, they denied. They claimed that, there was no recharge done for Rs.60.
I have experienced this problem, I request you to help me out so, that I get back my money.