Consumer Goods
Active
Complaint #13198 — Jitendra Maan
Filed: 3 Jun 2015 ·
Address: N-213, F.F, Mayfield Garden, Sector-51, Gurgaon
Tata Croma Poor Services - I bought Symphony R/Cooler Diet 50i from Croma Store at Sector-29, Gurgaon on 16 May'15 against invoice no. 006171 and bill no. SLF02A120020012324. Product was delivered on 17 May'15 and I found it damaged after opening the product. I made the complaint (Service request BON170515FS00041 and SR17051500175) with customer care service team within an hour of product delivery. I am consistently calling their customer care center multiple times a day for last two weeks but no services. I did not come across such a poor customer experience with any other re-tailer/e-tailer in India as of now. Such a poor customer service is eroding customer Loyatly to Tata Croma Retail brand.