Electonics / Electricals
Active
Complaint #13189 — Kamal Thareja
Filed: 2 Jun 2015 ·
Address: House No. 969 sec-19 Faridabad
On 20.05.15 i ordered for a Sony Powerbank on the Paytm shopping app. The said product never worked and on verifying from the SONY showroom, i was informed that the product was not genuine. I informed the Paytm company representatives who only recommended a refund process and no explanation for the fraud act. I have not refunded the product even though the company has refunded the money in my account. I have three friends who have ordered the same powerbank and have alos received fake products. (Mr. Sunil Jamwal and Mr. Chinar). I am convinced that the company works only to defraud customers. I wish to take a strict legal action against this company. Would need your help.
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