Consumer Redressal

I AM USING FAST WAY CABLE AND PAY FOR THAT EVERY MONTH BUT FROM LAST 3 MONTHS I HAD NOT SEEN CABLE CHANNELS PROPERLY. I HAD CALLED TO CUSTOMER CARE & LOCAL VENDOR BUT NO PROPER RESPONSE FROM THEIR SIDE I TOTALY HARASSED, LOCAL VENDOR IS NOT GIVEN SERVICE PROPERLY . I LIVE IN SECTOR 21 PANCHKULA IN OUR LANE CABLE NOT WORKING. PLEASE HELP US IN THIS MATTER ON PRIORITY BASIS. THANKS GAURAV KANWAR