Consumer Redressal

Dear Sir, I refer to your Telephone No. 28109729 intalled at the above address where I have also availed Broad Band on the same number. Please note that my Telephone is dead for more than a month now apart from earlier problems like dead phone, no internet since more than year now. I am repeatedly complaining on IVR, on phone, by email even to The Executive Director of MTNL Mumbai but no action has taken as yet. Also they are closing my complaints (IVR Complaint Dockets) without attending to it. and my phone is still dead as on 22 MAY 2013, 12.55 pm. I request you to kindly take an action from your side and help me to get my phone as well as my broadband get started. Thanking you, I remain Yours Sincerely Jayaprakash Nair Cell No. 9820010104