Consumer Redressal

I purchased a VOLTUS Split AC(1.0TREu 123 DYa; 4551784A15D005342) on 16/05/2015. It was purchased from ADAMS, Arambag Basanta Pur More, Hooghly 712601; contact phone number of the shop: 9836741772 and 9932339227; vide Bill no SAB/0318/15-16 Dated 16/5/2015. One company service person had come to install it. But from the 2nd day of installation it showed some problem and from 22/5/2015 it became nonfunctional. We contacted ADAMS and lodged complain for service (complain number 15052310531). Neither Voltus service people nor ADAMS took any step so far. From that day onward the service people and the shop they are not responding anymore and giving false hope without doing any work in this regard. I (My contact 8001251065) am contacting them several times but no service till date. They are not receiving the call and even after 8 days of complaining no action so far. Can you help me in this regard?