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Complaint #13146 — NAJEER SHAIK
Filed: 1 Jun 2015 ·
Address: #6,munireddy building,Marathahalli,banglore
I ordered Micromax Canvas HD A116 Battery with Express Shipping COST 350 Rs(paid as 340Rs+10 shopclus bucks),to my brother,Rajahmundry city ongc colony adress. order no:50112927 on 8th MAY. order should deilivered 17 th may through Professional courier. but till now i din't get it. SHOPCLES website status updated as Delivered. I called customer care as well sent several mails but no use.they said courier partner given them stutus as deilivered so it is delivered..and updated thier website ststus as DELIVERED not listning my complaint.FIRST THEY taken compliant and said it will be resolved in 48 hours.Till now so many 48 hours passed.Finally i asked for POD(Proof of delivery-shipment signature trail) then they said it will take 7 wokring days.now this is 10 th working day still they didnot send POD.and not resonding to mails.i spent till now 130 rupees by calling shopclues customer care number.
Please tell me how to take action on this SHOPCLUES fraud