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Complaint #13122 — Parbati Das
Filed: 30 May 2015 ·
Address: 21,Hossain Shah Road, Ekbalpore
Dear Sir,
This is to inform you I have ask airtel for a prepaid e-bill on my email address and they have told me to send SMS from my airtel no.8583960204 as EPREBILL <MAR> <chowdhury1658@gmail.com> to 121 on 18th of May 2015 for which they have charge Rs.50 for e-bill but I have not received the bill yet I have contact airtel customer care, nodal officer,applelate authority but all in vain they are replying follow the process again therefore I have sent SMS to 121 on 19th, 27th, 28th, 29 of may repeatedly for the bill and also bill was deducted twice and now they are saying that on 21st May they have send me e-bill on my email chowdhury1658@gmail.com but I have not got the e-bill yet. I have tried tried everything but they are denying and not giving the e-bill in email address chowdhury1658@gmail.com.
Therefore, I would like to request you kindly help me in this regard to get my e-bill in email of March 2015.
Aitel no.8583960204 (prepaid)
Alternate ph.no. 9332572124