Transport
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Complaint #1309 — Biman Mukherjee
Filed: 21 May 2013 ·
Address: 4/1A/1 Jahura Bazar Lane, Kolkata-700 042
21.05.2013, 17:35 PM
To
West Bengal State Consumer Disputes Redressal Commission,
Bhabani Bhavan,
(Ground Floor),
31, Belvedere Road, Alipore,
Kolkata – 700 027
Dear Sir,
I was staying in east patel nagar in Delhi and shifted to Kolkata on 5th. May, 2013.
I have transported my household materials on 5th. May, 2013 through Agarwal Pack N Move Pvt. Ltd, Khasra No 601, rangpuri, Near Tata telco service station, Mahipalpur Extension, New Delhi-1100037. I have paid full amount through cheque of HDFC bank amounting to rs 36,000/- as per their bill no 1333 dated 05.05.2013.
As per the agreement they have taken money from me for transportation, packing, loading, unloading and un packing and re arranging charges. Instead of unpacking and re arranging they simply dumped the packets[ assets] against which they have taken money.
While I verified many of the valuable items are damaged and one suitcase containing valuable dress materials costing about Rs 40,000 was missing [ not delivered ser