Consumer Redressal

I HAD PURCHASED ONE CELLING FAN(36") FROM UNIQUE ENTERPRISE,187 N.S.C.BOSE RD,KOL-40,MADE BY POLYCAB ON 1/8/2014, VIDE CASH MEMO NO 935 AFTER 2 MONTHS IT GETTING PROBLEM AND I CALL COMPANY'S TOLL FREE NO(18002670008).A PERSON CAME AND REPAIR THE FAN AND IT WORKS.BUT AGAIN IT GETTING PROBLEM FROM THE BEGINNING OF MAY 2015 AND I CALL AGAIN TO THE TOLL FREE NO. THEY HAVE REGISTERED MY COMPLAIN(NO. KOL 15052303736) ON 23/5/2015 AT 11.08 AM.I HAVE RECEIVED PHONE CALL FROM THEIR KOLKATA OFFICE(NO. 9051050687) AT 12.28PM ON 26/5 AND WAS TOLD THAT THEY WILL SEND THEIR MECHANIC AND REPAIR THE FAN. BUT TILL DATE NOBODY HAS COME, NOT EVEN CALL AGAIN. MY REQUEST TO YOU, PLEASE LOOK INTO THE MATTER. THANKS