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Complaint #13032 — Anniecetta Robert
Filed: 26 May 2015 ·
Address: B/308, Purnima Apts, Sai Nagar, Vasai West, Thane 401202
Respected Officer In-charge,
I Mrs. Anniecetta Robert a resident of Vasai West Mobile no. 9022754280 had placed an order with yepme for four articles 2 watches and 2 smoky sunglasses. I received this parcel with order no. 12823378 AWB no. 15126243194 which came to me and was with only one watch and two sunglasses. I paid the courier the bill amount but was left an incomplete parcel. With no answer on the customer care number I dropped a series of 3 emails dated 08/04, 15/04 and 18/04 which replied me to courier back the same parcel. I immediately courier the whole parcel on 10/04/2015 with 3 units I.e. 1 black watch, and 2 smoky sunglasses and the courier expenses also borne by me amounting to Rs150. Later on 20/04/2015 I received a parcel from yepme but it had only one watch and the other send items were missing. I spoke to Mr. Harjindar Singh and was assured that i would receive my parcel but when i received the courier for the remaining 3 items that person asked me to