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Complaint #13008 — Suprabhat Nagar

Filed: 25 May 2015  ·  Address: M706 2nd floor Princeton Floors, Today Homes, Opp Amity International School, Sector 51, Gurgaon
Purchased Haier Split AC on 22nd Mar 2015. Service Engineer while installing outdoor/indoor unit damaged the copper piping and gas emptied. Haier service engineers have made several visits & done various experiments on the AC. Finally, they told me to get/ pay for whatever work needs to be done for making AC serviceable.The response of Haier India has been pathetic . I have told them about this trauma through several complaints on their toll free nos. So far AC has not run even for a minute, indoor unit is dismantled & kept on floor. We had to face the embarrassment of guests on the day of 'Greh Pravesh' on 2nd May and suffer in the extreme heat. I want Haier India to immediately: 1. Arrange for installation as was done originally and repair whatever damages have been done due to several experiments/ investigations their service engineers have done 2. Compensation for embarrassment in front of guests 3.Compensation due to suffering in the peak of summer. I want damages of Rs 50,000

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