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Complaint #12974 — Rahul Gupta

Filed: 23 May 2015  ·  Address: 15-74/75 civil lines baba ghat kanpur uttar pradesh
Dear, I have given my Ritz car for claim purpose to MY CAR Showroom Fazalganj. UP78CM1585 the total bill amount has been made rs8116 my car showroom employees tells that you have to pay the amount of rs3765 insurance company have make the payment of rs4351 then i have pay the rest amount and take my car and the whole things which is raised in claim form has been not given properly. then i have make mail to tata aig and asking about the claim procedure and then i know that i have to pay only rs1241. then i visit to my car showroom and they said we dont know the whole thing its insurance company fault. and they said we checked in bank statement and then we let you know whole things has been passed around 15 days then don not even make a single call or any reply. ihave make three mails to them but till know there is no feedback form their end. Please look into the matter its serious issue because most of the customer does not know how much insurance companys and customer make extra payment and problem remain constatnt.

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