Consumer Redressal

I had called up the LG helpline for getting my 1 Ton air conditioner repaired. They sent a Technician(Sandeep) from an LG authorized service center(Comfort Point). He said that the AC requires Gas charging and accordingly created a Job Sheet. After I got the AC back from repairs there was a horrible sound of motor bearing from the AC and the technician advised that it sound was present from the beginning which was not the case and was not mentioned on th eJob sheet. On calling them they are asking money for repairs of the motor and are not willing to accept that they have damaged the AC while servicing. Also within two weeks of repair, AC was shutting down and not powering up. We want LG to take action against the so called Authorized service center for damaging the AC and switching of parts from AC with defective ones. Address of service Center Comfort Point Gala No-1 &2 Mali Rama Bari Compd, Film City Road, Goregoan (E) Bhd Wagheshwari Mandir, Mum -63