Consumer Redressal

My Paytm account: dineshkummar@yahoo.com, got hacked and amount of Rs 7980 was stloen from the account . It was done with transaction ID : Paytm Cash Txn ID 63AEA72C6064C3B9(Rs 5000), 950BB2DF415D1CD1(Rs 2900) & C15C5CD972E6BC96(Rs 80).. The amount I have mentioned was transferred to some one account through 3 transactions.. I have contacted paytm there was no responses from them.. I have Waited for 5 days.. and finally they said they cant reverse the amount and only asked me to change the password.. Really it is unacceptable and frustating. Without account holder knowledge how come amount can be transfer to some one account.. I had a doubt whether paytm has stolen the amount.. Please solve this issue.. If you want I have all tranactions screen shots..I am getting different mail reply from paytm executives stating that looking into issues and some one of the replies stating they can't reverse the amount.. Paytm dont have proper customer care .. Customer are getting frustat