Consumer Redressal

Dear Sir, Kindly note that we have purchased a Panasonic Air Conditioner (Model No- YS12RKY) on 15/05/2015 from the dealer named Sales Emporium at Behala, wherein they have committed to install the unit on the very next day. But since then we have been rigorously following up with the dealer and with the Panasonic guys but all went in vein. At the time of selling the product the dealer's representatives has misguided and mislead us and has wrongly committed to install the unit on the very next day but the installation of the same is yet to be completed. We have also registered a complain in Panasonic Service center via Complain No- I70515119219 but a resolution is still pending. Kindly look into it and assist us in a way that the next customer purchasing a unit from the dealer is never misguided or mislead. Regards, Subhash 9830686663