Consumer Redressal

i have purchased Lenovo A6000 Plus (order Id: OD102706527323532200 ),I am having many quality issue with this product.i already complaints to customer care .But they are making me to do some troble shooting process.i did that also ,,still my problem is not solved in this product.I fully disapointemet with this product and FLIPKART .As PER RETURN POLICY i asked "REFUND" for this produt.Daily technical execuits speak in call and to do some trouble shooting steps.but no response of return .pease help me.i need my mony back,I struggle with FLIPKART. So far 4 technical team executies talked to me .All these are told me again & again do the steps for troble shootings.On 8/5/2015 at 5.20 PM, i had a call with one executies..his way of talking is too bad.He is just saying do what i say..other wise i will call u later... like this way.i am fully dis-apoointment with him.i check flipkart site with my track order...there is as follows.. "Replacement (Return ID: 18568154) - REJECTEDWe're sorry.