Telecom
Active
Complaint #12792 — Swastick Mukherjee
Filed: 14 May 2015 ·
Address: —
I purchased Airtel broadband connection on 23/4/2015. I was assured that connection would be activated in 24 hours.It took 6 days for activation. Even after that connection is getting disconnected frequently.When contacted call center they told it would take three days to fix the problem.I have taken a six months advance rental plan and paid total Rs 7000 on 23rd of April. When I requested to cancel my connection, they are saying I won't get my money back. Reference numbers of my conversation with Airtel customer care are - 1727409164 and 1740055931. Complain number is 61891399. Airtel Tax Invoice number is 6585