Consumer Redressal

I have booked my household material shifting with M/s Sahara Pick Pack & Move on single consignment basis from Faridabad to Navi Mumbai. Sahara has shifted my material on part load against full load as assured to me, They have shifted my material on open truck against closed container as assured to me, they have taken three days more to deliver my material aginst which I have paid hotel charges at Navi Mumbai, lot of my material was damaged, some of my material is missing, sahara has sent a fabricated person stating that the person is insurance person, they are neither giving any compensation not picking up any phones presently.