Consumer Redressal

I have placed an order on jabong.com using paytm wallet. I have raised a ticket on paytm customer care they said order was successfully placed and advised to contact jabong.com customer care. I have made contact to jabong customer care. they said they didn't receive any amount and no order has been placed.Also I asked hdfc customer care they said they transferred to jabong. Now I am in a loop between these three department. Also I harassed and tired.I made contact to all dept customer care so many times but no one give me satisfactory answer and saying they dint have any amount. Even Paytm customer care not replying of my email and not picking phone.Please help and suggest what should I do?