Consumer Redressal

I (Tarun kumar) ordered furniture (Sofa) on 7th March 2015 from Himalaya Furniture (Bangalore) for cost of 29000. With in a week, all stitches have come out. I have complaint to the Himalaya Furniture about the same but there is no response from Himalaya furniture, more than 10 calls have been made to them and I have personally visited the showroom and requested for the replacement or repair of the sofa, but they show no intention of doing it. They have sold a defective piece and now are not ready to do anything about it. This is a clear case of cheating customers. As I went through many legal forums, its became clear that the company is a fraud and cheat customers by giving local and cheap product for a hefty amount.