Consumer Redressal

Dear Advocate. This complaint is regarding Motorola Mobility Solutions India. I have purchased a Motorola Atrix 2 handset from the company in November 2012, and had a defect when I bought the phoen.. I have given the phone to an Authorised service center of Motorola by name Fine fone solutions... The comapny has not rectifeid the phone till date after more than 30 days and have requested for another 15 days... 45 days for rectification of any defect is too long a period and hence I have requested for a refund... However, Motorola is not giving the same due to which I have to approach the consumer court claiming deficiency of service... Kindly do acknolwedge my application for the same. Motorola is claiming that they need more time as their spare parts are not available in India... However, the consumer cannot bear the brunt of the same. REgards Dr Ryan Fernandez