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Complaint #12664 — Dr.Balram Gupta

Filed: 7 May 2015  ·  Address: 502,M.G.Road,Budge Budge, kolkata-700137
I had purchased a car model Vento bearing no. HR51AL5643, Chasis no. WVWL10608BT021553 From Broadway Autoworld Pvt. Ltd, Vokswagen Faridabad, under invoice no. VCI100046 DT. 10.1.2011. From the day one the car started giving trouble as its indicator on dash board keeps burning incessantly. After complaining and the service done several times, the problem still persists. Now the said car is in their service centre OSL EXCLUSIVE PVT. LTD., INDIA, Kolkata and the company representative Mr. Rajani Khanna, C.R. Head is asking me to shell out Rs. 55,000/- for repairing charge. Sir, considering that problem I have faced after buying a new car, I want a replacement of the said car without going into any more trouble.

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