Consumer Redressal

I, Manoj Kumar Jha, Airtel phone # 9810914822 had been billed wrongly for internet usage which I never used. From 1st February to 3rd Feb, the bill is showing a session of Rs. 102.5 almost every 15 minutes continuously which I fail to understand and thus contacted customer care and nodal officer regarding same and was assured they would arrange a callback within 48 to 72 hours but never contacted. I also tried to send mail at 121@in.airtel.com which always bounced back saying subject not in proper format which I sent as per their requirement that is only ten digit phone number. Every time during my interaction with them, I informed them that I was ready to pay for the services that I have availed that is the call charges but was not ready to pay for the internet charges till the resolution of this complaint, but never got a resolution and now they have disconnected my phone. Please help. Thanks and regards, Manoj Kumar Jha Alternate contact: 011-28016925/9716058907