Consumer Redressal

1.As per the information provided on PVVNL website, we came to know that PVVNL (Pashimanchal Vidyut Vitran Nigam Limited) is charging Rs. 5.21 per KVA Including surcharge and other charges. However our builder M/s Civitech Housing Pvt. Ltd is charging Rs. 5.98 per KVA i.e. 0.772 Rs per unit i.e.14.83% more than PVVNL stipulated rate from Oct. 2014. On which ground M/s Civitech Housing Pvt. Ltd is charging higher rates than rates stipulated by PVVNL. RWA has requested M/s Civitech Housing Pvt. Ltd to charge the rate decided by PVVNL but M/s Civitech Housing Pvt. Ltd has not revised the unit rate of electricity. If there is any irregularity done by M/s Civitech Housing pvt ltd we request you to take the necessary action against M/s Civitech Housing Pvt Ltd and ask them to reduce the electricity rates and refund the excess amount charged during last six months. We are having pre paid electricity meter but he is not giving any benefit for prepaid meter as stipulated by PVVNL.