Consumer Redressal

pathetic response no value for customers money Magnum combo order(no:20150416049998) through shopcj on 16 and got the product in 27 April with defect items on the same day request to replace they assure order is replace in 48 hours.but no responce found. then after i request to revert this order as they say 15 return garanty . Since then no one has called me or no one has bothered to come to pick the order. as the time of order i clear mention i am in roaming so pls close this deal asap. but no respect for customer feeling