Consumer Redressal

Consumer complaints & judgements portal
Telecom Active

Complaint #12643 — rahul

Filed: 7 May 2015  ·  Address:
DEAR SIR/MADAM, I RECHARGE MY AIRCEL PREPAID NUMBER 9697845108 BY 9.12AM, 5-5-2015 WITH RS 198 TO AVAIL 1GB 3G DATA FOR 28 DAYS.I USED ABOUT 50-80 MB DATA BY THE DAY.BY 9.52 PM ON SAME DAY I RECHARGE THE SAME NUMBER BY RS 42 TO AVAIL TALKTIME AND EXTRA 50MB 3G DATA. BUT AFTER USING ABOUT 50 MB DATA I CAME TO KNOW THAT MY EARLIER DATA WHICH WAS MORE THAN 900 MB IS GONE.SO I CALLED CUSTOMER CARE TO KNOW THE REASON AND GET MY DATA BACK.THE CUSTOMER CARE REPRESENTATIVE TOLD ME THAT THE RECHARGE(RS 42) OVERLAP WHICH CANCELED MY EARLIER RECHARGE (RS 198). THIS IS PURE EXPLOITATION AND PLEASE DO THE NEEDFUL TO GET ME THE DATA I PAID FOR. THANKS.

‹ More Telecom complaints File your own complaint