Consumer Redressal

The complaint is regarding a Sofa which we bought it for Rs 72,000 from Evok cochin. I purchased Mason sofa 3+2+1 on January 19th, 2013 from the store Evok Mega Homestore, Kochi on the above said date. The item was delivered within 5-7 days and this was to our new renovated home. Even before the completion of one year, the leather material on the sofa was getting peeled off automatically and was forming cracks all over. The cloth like material at the bottom of the sofa came out withered automatically. We had complained several times at the store and did not get any proper response. As usual, becoz of the lack of time in hand, by the time we went to store wit our complaint, it seems it was one month past our warranty period, which is one year. and it seems, nothing can be done. We need justice to the hard earned money we have given you to purchase this Sofa set. Even after continued visits to Evok store and phone calls to store manager, we have not got any response to rectify this.