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Complaint #12632 — Sachin Kumar

Filed: 6 May 2015  ·  Address: H.No-299, Ward No-1 Prakash Vihar, Palwal, Haryana-121102.
This is in reference to the subject matter noted above. On 26.07.2014 I took my car to Tayal India Motors Pvt. Ltd. By-Pass Road (Near Bansal Nursing Home) Palwal, Haryana-121102. your garage/service centre as it had developed a fault in alignment, which required repair. Your garage/ service centre carried out the repair and the bill for this work was Rs20, 000/- which I paid in full. Since then, the same fault has recurred and I am bound to think that it was not properly repaired. It is so painful to write to your good office regarding the subject matter noted herein above. It is to bring to your kind notice that our above mentioned vehicle was got serviced at your esteemed service centre wherein all the other works pertaining to the same i.e. suspension work, repair of the brake shoes, oil change and front suspension dismantle & assembly was done. Further, the service manager did not check the vehicle alignment of the said vehicle neither it was brought to our notice as a procedure.

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