Consumer Redressal

We have purchased 40nos. of OPAL WHITE colour Wall Fan from Crompton Greaves company on 03.03.2015 for our company Societe Maison De Cuir. Among those 14nos. of fan has been found defective. We have complaint to them but no positive action has been taken till the date. We have sent them lots of mail, they are now saying WHITE OPAL colour is not available now.We are also forwarding you the mail with this message... Dear Ravi, As per PO it was clearly mentioned that we need white colour wall fan. You will appreciate that partial change of colour of the whole lot at this stage is not only differ the decorum and uniformity of the entire setting but also not making a sense. You are therefore, requested to either you deliver the goods as per PO or make the refund the cost of fans. Regards, Pradip From: ERKOL-CCC-Ravi Ranjan [mailto:Ravi.Ranjan@cgglobal.com] Sent: 22 April 2015 14:03 To: Pradip RoyChowdhury Cc: kishore.singh@cgglobal.com; Rajib Pandit; sushanta.roy@cggloba