Consumer Redressal

Hi Team, I only able to view starplus, life ok, sony, set max and stargold. All news channels, music, other channels even starsport3, regional channels unable to view. I am trying to reach Call center helpline but no one is picking only IVR music is playing. Its really untruthful, unreliable service. Its being more than a week, neither no one is calling or no one is picking up phone. No response about resolution. When i am trying to send sms to the specified number, getting auto response back that executive will contact shortly. Please help. They are cheating us by providing a stupidity message that they are upgrading their service and your service may affected. But how many days we need to wait? Please help, I need my money back. Thanks. Regards, Sarada Prasad Sahoo Reference complain Work order number: NS1504054656953 subscriber id: 1052620893 mob-9886958155