Consumer Redressal

my name is Naresh and my customer code is 1296156 I have many issues with hathway internet service am EXTREMELY DISSATISFIED with your services i have called to helpdesk many many times but issue is fixing temparorily then again i have to call to helpdesk to raise complaint (this happened 10 times since i connected hathway internet) i usually work from home in weekends and the internet is very much NEED and IMPORTANT for me but every other day am facing issues niether slow or completely disconnected and finally i decided to terminate from services and did so, now i paid an amount of 4500 for 6 months and called to help desk raised a complaint and without knowing me they have closed the complaint and other day after waiting 20 mins i have connected a call to helpdesk and raised a complaint again on 22/4/2015 and also email to hyd help desk but never received any response. i trusted your services and paid big amount at once but never expected this kind of services and responses.