Consumer Redressal

I have purchase a Royal Enfile Thunderbird -350cc on dated 14 OCt 2014 and paid bike price with all other formerly (for registration, no plate and smart card ) but on dated 14 Nov 2014 i have given wrong printed Smart card ( in place of Thunderbird -350cc model is mention as Classic 350 cc) so i don't accept it .till then representative of showroom are not properly replying my problem . they are doing nothing and in this case when i paid all charges i expected full service but they are unable to serve properly so I am requesting full refund my amount and i will return my bike regarding this I mail them but they are not saying anything