Consumer Redressal

I have dispatched a consignment to Darbhanga (Bihar) on 25th, April through Professional Couriers and as per the website, it shows that it was delivered to their Patna office on 3rd May and since then it is not delivered to the consignor even after 10 days. It\'s been about 20 days now since I dispatched it from Bangalore. Impact- I had sent some very important educational certificates to the University for the Verification. Since, I couldn\'t get these certificates verified on time from the University, I had missed an employment opportunity from a MNC company. Regards Dinesh Reddy