Consumer Redressal

I would like you inform you about the inconvenience, frustration and mental harassment that is being given to me by your company IGL. I am utterly annoyed by the causal and careless approach by your company in providing me the PNG connection. I will take some extreme steps by going to consumer court if your company is unable to provide me the PNG connection. It's been 2.5 years since the installation of the PNG connection at our below mentioned address. There was a leakage detected by your technician and it was not corrected despite numerous complaint and follow up and reminders. A few months back we were able to get the leakage corrected and we were told that connection would soon be provided. Since then no one visited to our house for providing the connection and I have been doing the complaint on-line and in the customer care twice a month but nothing happened till date. All the complaint have been unheard. The customer case and the concerned department has not been doing anything