Consumer Redressal

I own a HONDA- BRIO Model 1.2 SMT car having registration no. WB22U4014 and Chasis No. MAKDD174DCN006517, Engine No. L12B31015607 purchased in May 2012. As it is, the car is running in order and as such I do not have any complaints. But I have a serious complaint against your service centre SHREE HONDA, RAJARHAT, NEW TOWN, KOLKATA 700157 who has started their service centre recently and I booked for normal routine servicing on 07-04-2015. I would also like to mention that my car is on Extended Warranty period for which I have paid Rs 6900/- after completion of normal Warranty period( 2 years). Extended Warranty No, HCIL DD0542014143406 is valid upto 4th year or 80000KM which comes first. Tiil 7th APRIL, 2015 the car has covered 25183km. During service inspection the service man has raised several observations and insisted to do this job on paid basis and did not recognize the extended warranty which was produced to them. In fact they were totally ignorant about the clauses of exte