Consumer Redressal

I had been using an aircel connection since last one year in hyderabad. Suddenly they disconnected my telephone service without prior informing me. When I approached them, they said that it as not being used which is a "BIG LIE". I was very well using the sim for incoming, outgoing calls and internet usage. This number was active still they disconnected without PRIOR INFORMING me which is ofcourse WRONG. On contacting Customer Care for my call logs data they had, they said they don't have any and asked me to contact AIRCEL Store. Then I approached Aircel Service Center people where the person (Mr. Govind Raj) refused to show me my Call logs which was against his DUTY. If for no reason they trouble the customer,they should justify it too! This person provided me his office email id and contact no. when I tried reaching him he miserably ignred my calls.Ultimately I had to give up on my service and go for another network. I am really pissed off. Contact No. (Govind Raj): 9700490708