Consumer Redressal

Respected sir I have bought a Micromax A290 ( w & Gold) smart phone amounting to Rs. 13000( Appx) in the month of August 2014 and one month before it was deposited to the Mobile Care centre for further repair and centre at the time of taking the phone assured me that i will be able to get my phone after 20-25 Days it was dposited to the centre against Job Sheet No. N100125031515738749 DATED 26.03.2015 , but on dated 14.03.2015 official of mobile care centre told me that company concerned had dispatched my phone on dated 12.04.2015 to thier address, however on dated 18.04.2015 whenever i enquired the matter with micromax Help line no they told me that you will get your phone after 10 days later . They all are just misguiding me . Sir when i asked him that whether the phone has been transmitted to the Mobile care centre or not , his reply was not satisfactory . Kindly help me to get my phone