Consumer Redressal

harassment by Spicejet staff at Goa Airport while travelling from Goa to Mumbai. they went to Goa to spend some quality time with each other as they were celebrating their wedding anniversary. While travelling from Mumbai to Goa they didn’t had any problem but from Goa to Mumbai when they reached the airport half an hour before the departure time they both were asked for ID card which my father was having but my mother was not having at the time. They requested a lot to allow them as the flight time was nearing and my father was already carrying the I-Card but they didn’t listen and started asking them to go from one counter to another. my Mom and DAD are Senior Citizen even then also they were forced to go from one counter to another because of which they were very frustrated. Later when again request and heated argument they were allowed to go in. But when they reached the Gate the staff over there told them that the Door is closed and nothing can done now with reason as NO SHOW