Consumer Redressal

Sir, It has been more than five months since I have submitted the forms 3 & 4 at the respective places for complying with the Pahal or DBTL inclusion scheme as I don't have an Adhaar card for inclusion into the DBTL Scheme. .But my bank a/c no. has not yet been linked with my LPG ID. I am a senior citizen & whenever I approach the gas agency(Sonarpur Gas Agency) for seeking the linking status, they refuse to entertain me & use foul language against me for visiting their office everyday, saying that they have lots of other important work. I am fed up of this irresponsible attitude of the gas agency and would like to seek your help in this matter to resolve this at the earliest so that I may receive my subsidy in my account. I am really fed up with this rude and insolent behaviour of Mr. Dulal sitting at the counter of the agency and simply returning me empty handed every single day I visit their office.