Consumer Redressal

Inefficient work culture of various staffs sitting at counter for paying monthly interest of MIS scheme at Kolkata park street post office, People, mostly senior citizens, male and female have to stand in que for nearly 5 to 6 hr for getting their money from counter. Counter clerk while away time,telling server down,occassionally leave counter for bath room, sometime gossiping with some one inside and don't bother about people waiting their turn to get their hard earned money. Post master seems helpless about this criminal behaviour of rougue staffs. Any vigilant officer from GPO can have a physical verification of this. Will some one influential can sort out this problem. Inefficient staffs must be replaced. Also there are lots of misguidance about linking CIF no.