Consumer Redressal

Dear Sir, i am using Reliance prepaid connection. There is net pack activated on my phone but they have deducted approx 100 Rs from my account on Sunday when i filled a complain than they told me that the amount will be refunded in my account with in 48 hr, for that i have complain no. but till the time i did not get my money back and from Sunday onwards i am not able to use net .i tried to call to customer care but initially they attained my call but after 3 to 4 conversation they activated some service so that i am unable to call to customer care. this is not first time happen to me , i am totally fed up for the service and want to change the service that is why i am filling complain against Reliance Services. Regards Vikash Mob-8010297699