Consumer Redressal

Sir on 11th april 2015 I am delhi laxminagar and I m using pnb atm I am punch my card in machine 1 and entered the amount of rs 2500 for withdrawl but error occured and message will display atm is unavilable to dispense cash then I am using again machine 2 I am entered the amount of 2500 and but message display time out and screen became white and 233 . Then I stand there for 2 min I stand there nothing will happen then I am goin to atm of hdfc and entered my card and entered amountthe amount of rs 2500 the message display insufficent balance previousy balance was 10409 and then after I call customer and then said me ur balance is only 409 and then I raise a complain they said it will take 7 days to verify my account was in pnb .i want my money. I am in very big problem .plz give me the suggestion and call me. .plz