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Complaint #12064 — KOUSHIK PAUL
Filed: 11 Apr 2015 ·
Address: 58/2, KASUNDIA 1ST BYE LANE, HOWRAH - 711102, WEST BENGAL
A REFRIGERATOR (BRAND: WHIRLPOOL, MODEL: 230 FUSION ROYAL-5S / 215LTR, COLOUR: SAPPHIRE EXOTICA) HAS BEEN PURCHASED AND PAYMENT WAS DULY MADE ON 26TH JANUARY, 2015. AS PER TERMS & CONDITION OF THE SALES PRODUCT HAS TO BE DELIVERED TO OUR DOORSTEP BY THE SELLER BY 31ST JANUARY, 2015. BUT IT'S ALMOST A MONTH GONE. WE HAVE NOT RECEIVED OUR REFRIGERATOR TILL NOW. WHENEVER TRIED TO CONTACT THE SELLER, THEY INFORMED US EVERY TIME EITHER MODEL OR COLOUR NOT AVAILABLE.
IF THEY DIDN'T HAVE THE PRODUCT AVAILABLE THEN, THEY SHOULD NOT HAVE TAKEN THE MONEY FROM ME. I COULD HAVE PURCHASED IT FROM OTHER SOURCES.
NOW I NEED EITHER MY PRODUCT IMMEDIATELY WITH INTEREST FOR DELAYED PERIOD OR REFUND MY AMOUNT WITH INTEREST & HARASSMENT CHARGES