Consumer Redressal

Dear Sir, I want to vent my Samsung experience because I am too frustrated with a Samsung product and their customer service. I bought a SAMSUNG Double door refrigerator model no - RT2735TNBB on 18/03/2013 from Reliance Digital store Sahibabad, Ghaziabad, it delivered to my house on same day in evening, next day I noticed some dents and scratch in the fridge that were not related to the delivery, aside from the cosmetic issues, the refrigerator works great! Next day I called Reliance Digital store Sahibabad, where I made my purchase, appliance dept. manager informed me that Contact Samsung Company we deliver what we have in stock as it is after several complains to the Samsung customer care center (1800 3000 8282 & 1800 266 8282) but its only waste of Time and dignity as well I also dropped several mails and reminders through Samsung web portal to them but after that i haven’t received any satisfactory response of my complaint, It has now been over 45 days Thanks