Consumer Redressal

Respected Sir/Mam, My name is Soumen Das. I've a franchisee of Guru Correspondence College(Distance Learning Provider) which is located at 5 Bentinck Street, Kol-1.Still I've submitted the amount 3,13,000 against 30 candidates; but yet I did not get most documents.I am waiting for many months for the document but no response came from the institute, also they baited me. And I called to the concerned person and they give me several dates. Sir this amount of money is very important to me please help me.