Consumer Goods
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Complaint #11881 — D.M.BOSE
Filed: 2 Apr 2015 ·
Address: 204 M.B.ROAD, BIRATI, KOLKATA-51
I PURCHASED A HP SLATE 7TAB FROM GREAT EASTERN TRADING CO. 319/11,JESSORE ROAD, KOLKATA-74 INVOICE NO. 20/SA/145/06873 DATED 28/9/14. DUE TO ANDROID CRASH I DEPOSITED THE TAB TO THE HP SERVICE CENTRE 10, WOOD STREET, KOLKATA-16 ON 6/2/15.GETTING BACK THE TAB I NOTICED THE FOLLOWING PROBLEMS: WHILE USING THE TAB BECOME HEATED WITHIN A SHORT SPAN OF TIME, RINGTONE VOLUME & OTHER SOUND SYSTEM BECOME LOW, BACKSIDE CAMERA IS NOT PROPERLY FOCUSSED, BRIGHTNESS FLUCTUATE. ON ENQUIRY SERVICE CENTRE REPLIED THAT THE PROBLEMS CANNOT BE SOLVED AS THE ANDROID VERSION HAS BEEN UPDATED. NOW I WANT A PROBLEMFREE UPDATED NEW TAB OR MONEY BACK.