Consumer Redressal

Sir, I want to notify you that I am using wishnet broadband service for last 2 years in kolkata and their service is very poor. Connection is very unstable and moreover the customer support executives are very arrogant and have zero knoledge about the problems I am facing.Whenever I call them up they says some so called diagnostics which are useless and then opens a support ticket which gets solved autometically after 24 hours without rectifying the issue. The senior executives have also zero knoledge about networking yet they are charging a huge amount at the cost of nothing. I will be grateful if steps are taken against this fraud internet service provider or at least warn them to fix their service as soon as possible.