Consumer Redressal

Dear DLF PACKERS AND MOVERS,BANGALORE, In continuation to my several mails in last 3 weeks and 157phone calls to you I would like to inform you that nothing has been changed and there is no reply from your side to my concerns as mentioned below:- 1)Partly material is delivered to Nagpur from Bangalore after 10days???????? of loading(If we come by walk then also we can reach early to this). 2)Material is heavily damaged during transportation. 3)Insurance copy and claim is not is given after 1 month???????. 4)Car was delivered after 12 days??????????? that too after serious follow up from my side 5)21 liters of petrol was stolen from my car. It as informed to you immediately but till date there is no response from you. 6)Two wheeler is heavily damaged. 7)3 cartons/boxes and loose material is missing and there is no proper answer from your side. 8)Un-packing of material is not done from your side. 9)Your lorry driver was heavily drunken and was arguing for payment in front of my house/society. I have find you are unprofessional, un-ethical and spoiling name of entire packaging industry. I think road side carriers are far better than you. I have called to Mr.Sajay/santosh kumar from delhi office but there is no response from him also. I am following with your Bangalore representative(mob no 9538351376) but is also passing the time from last 25 days and have no firm answer. I have no hope that you will return my material and reimburse me the loss because of you. I requested to all not to use service of DLF Packers and Movers CC: 1) India packers and movers 2)All India packers 3)Agarwal packers 3)Leo packers 4)Air cargo packers 5)1st shivam cargo 6)Sahara packers and movers 7)A.R.Packers and movers Thanks & Regards Aniruddha Jawade Synergy; Nagpur 9764995583 From: Aniruddha Jawade [mailto:anijawade2003@gmail.com] Sent: Thursday, April 25, 2013 8:30 PM To: aniruddha@synergyind.com Subject: Fwd: Material not yet deliver to Nagpur ---------- Forwarded message ---------- From: Aniruddha Jawade <anijawade2003@gmail.com> Date: Fri, Apr 12, 2013 at 7:34 PM Subject: Re: Material not yet deliver to Nagpur To: info@dlfpackers.com Cc: info <info@dlfpackers.com Dear Sir, As informed and discussed with your representative still my following problems are yet to be addressed 1) Status of missing material????? 2) When insurance person is going to visit for inspection of damaged material. 3) Your transporter has stolen around 21 Liter petrol from my Ford figo. Distance to empty was 375 when vehicle given to you and at the time of receiving it was only 83 Km. What is this???? Please reply to above points at earliest otherwise I will go to consumer court. Regards Aniruddha Jawade 9764995583 On Mon, Apr 8, 2013 at 1:44 PM, Aniruddha Jawade <anijawade2003@gmail.com> wrote: Dear Sir, In continuaton with below mail, I would like to inform you that my house hold material is finally deliverd to Nagpur(Partially) in very pathetic condition. Few ites are missing at the time of delivery and bike handle is completely bend. Still my car Ford figo is not yet delivered to me and your transporter was demanding balance payment of Rs. 12000 for which I am not agreed. The agreed amount was inclusive of packing of house hold, unpacking, loading, unloading, transporting and Insurance. But your transporter refused to unpack the material and Insurance copy is also not delovered by your DLF representaitve. I am really frustracted now and I have no vlue when shall I get my Car and missing material. There is no positive response from your team. I have no option left rather than lodging police complaint against your company. Kindly revert back immediately Regards Aniruddha jawade 9764995583 Note: Please find DLF contact person no. 09538351376 who is responsible for everything and not responding. It was promised to deliver the material on 1st April but its 8th april still the delivery is not 100%. On 4/6/13, Aniruddha Jawade <anijawade2003@gmail.com> wrote: > Dear Sir, > I had booked my household and car through your DLF cargo packers and movers > dt. 26th March from Bangalore to Nagpur. > Its been 12 days now the material is not yet deliver to me neither any > positive response from your side. > I am continuously chasing to your team member but he is not responding. > I have doubt that my material is either lost or damaged that\'s why he is > not responding. > > I would like to inform you that if material is not delivered by today > evening then i will lodge an official police complaint against you for > theft of material. > Also the expenses inured from last one week including my conveyance > and lodging/boarding will be recorvered from you. > The invoice nos are 162,163 and payment received slip no is 408. > The mobile no of contact person from DLF is 9538351376. > > Regards > Aniruddha Jawade > 9764995583 > Nagpur >